FEMA Assistance Centers Setup to Help With Claims
From tomorrow Saturday, October 3rd FEMA will have a setup at the MARC Lane Events Center in Eugene, open from 8:00 am to 6:00 pm every day to answer questions about what assistance you might be entitled to, and help you progress your claim. There will also be a center at Central High School in Medford, operating hours are the same.
Further upriver, the same services are available at the McKenzie Fire & Rescue training facility in Leaburg. There, too, you can speak to a FEMA representative about what assistance is available, and get help with applying.
Frank Zachar from FEMA says it’s important that people are not discouraged from applying. It can be a long process and often it might seem like you don’t qualify for any help, but those initial rejections can be overturned as you provide more information. This is what the FEMA representatives at these locations can do for you, so don’t be shy about asking!
Survivors can visit either the center in Eugene or Medford for in-person help, however, they do not
need to visit an External Outreach Center to apply or update their application. They can apply for
assistance or update an application in the following ways:
- Call FEMA toll-free at 1-800-621-FEMA (1-800-621-3362) or (TTY: 800-462-7585). The
toll-free telephone lines operate from 7 a.m. to 10 p.m. PDT, seven days a week. - Visit DisasterAssistance.gov.
- Check FEMA’s mobile app.
- If you use a Relay service, such as your videophone, Innocaption or CapTel, please provide
your specific number assigned to that service. It is important that FEMA is able to contact
you. You should be aware phone calls from FEMA may come from an unidentified number. - At any time applicants with disabilities who may require a reasonable accommodation can
ask FEMA staff directly or submit their accommodation request via email to FEMA’s Office
of Civil Rights at FEMA-CivilRightsOffice@fema.dhs.gov or by calling FEMA’s Civil
Rights Resource line at (833) CVL-RGHT (833-285-7448).
Official Press Release below:
Important Info Below
